When do entries close?
Close of entries differs depending on your chosen sport. Please check your specific sport page for more information.
What are the entry fees?
View the enter page for all entry information.
Can I enter now and pay later?
Payment is compulsory when entering. Entries without payment will not be accepted.
What methods of payment are accepted?
Only online entries are accepted. There are NO paper entry forms. Online registrations require payment via credit/debit card (Visa and MasterCard only) or Account 2 Account.
Please note: All payments must be in Australian Dollars (AUD).
What are my options if I can no longer participate?
No refunds are available to entrants who can no longer participate, as per the terms and conditions of entry. Please see below clause 12 of the 2018 Pan Pacific Masters Games Participation Agreement:
“I acknowledge that I am not (and no other person is) entitled to a refund or credit of any nature in relation to the entry fee(s) I have paid (for myself or another person), for any reason whatsoever, or in any circumstances, unless and to the extent that the Organiser is required to provide a refund or payment at law.”
If you can no longer participate, you are able to transfer your entry to another person. Alternatively, participants registered as Competitors can downgrade to a Non Playing Official or Supporter.
To complete a registration change, please visit the Update My Entry Portal.
N.B. You cannot transfer your entry to the 2020 Pan Pacific Masters Games. Transfers are only valid for the year of the event.
How can I make changes to my entry information (eg. date of birth, contact details)?
To make entry information changes to your current registration such as DOB, spelling of name, contact details, emergency contact, add events etc., please visit the Update My Entry Portal. The Update My Entry Portal will be available soon.
Please note: If you are making changes to your entry such as adding a sport/events or upgrading your entry type etc. additional charges may apply. Where downgrading entry type, you will not receive a refund for the difference in entry fees.
Check In Centres
What do I need to bring to collect my accreditation at the Check In Centres?
You will be required to show photo identification (such as a driver’s licence) to collect your accreditation at one of the Check In Centres. Participants will receive an accreditation pass, validating entry into the Games and providing entry to the Games Village and sports venues. You will also collect your Games handbook, sports bag and participation gift.
Can someone else collect my accreditation on my behalf?
We recommend participants collect their own accreditation pass. However, if you need someone to collect on your behalf, they require your Entry Confirmation and a written authorisation letter/email from you outlining that you give them permission to collect on your behalf. Please note: If the person collecting your accreditation pass does not have both of these documents, they will not be able to collect your accreditation.
Where do I collect my accreditation?
You will need to collect your accreditation from one of the Check In Centres. The first Check In Centre is open between Thursday 1 November – Sunday 4 November at the Carrara Indoor Sports Stadium in Carrara. The second Check In Centre is open between Monday 5 – Friday 9 November at the Gold Coast Convention and Exhibition Centre in Broadbeach.
Carrara Indoor Sports Stadium
Thursday 1 November: 12pm – 8pm
Friday 2 November: 8am – 8pm
Saturday 3 November: 7am – 6pm
Sunday 4 November: 8am – 5pm
Gold Coast Convention and Exhibition Centre
Monday 5 November: 9am – 5pm
Tuesday 6 November: 9am – 5pm
Wednesday 7 November: 9am – 5pm
Thursday 8 November: 9am – 5pm
Friday 9 November: 9am – 5pm
Can I check-in at my sport venue?
No. Participants must check in for all sports at either Check In Centre prior to the start of competition. There is no registration at sporting venues and unregistered players will be unable to compete.
N.B. Accreditation passes cannot be posted to you.