2021 PPMG Cancellation

When will the next Pan Pacific Masters Games be?

We have started work already with our valued government and strategic partners, sports, sponsors and stakeholders to deliver an event from 4 to 13 November 2022.

What are the cancellation options?

The 2022 Pan Pacific Masters Games will be held from 4 to 13 November 2022. All entries entered and paid prior to the cancellation announcement will automatically be rolled over to this event.

Should any of those entrants wish to receive a refund instead, their entry fee (both the games fee and sports fees) will be refunded less a $20.00 processing fee, as per the terms and conditions of entry.

What do I need to do for a Rollover to 2022?

If you would like to take advantage of locking in 2021 rates and having a guaranteed entry in 2022, there is nothing further for you to do. Your entry will automatically be rolled over to next year and entry confirmation will be sent once entries open in the new year.

Please note that if you choose to transfer your entry and then can no longer make it next year, you will be able to transfer your entry to another entrant at no cost once registrations open and throughout the registration period.

How do I get my refund?

If you would like to receive a refund, please login to the Change Details portal no later than 11:59pm Sunday 12th September to submit your refund request and provide your refund details.

We will require you to indicate if you would like your refund to the credit card that paid for your entry or to a nominated bank account and provide your bank account details.

Please note:

All refunds are subject to a $20.00 processing fee

All donations to our partner charity CPL will be retained and forwarded on your behalf. We thank you for your goodwill.

Credit card fees will not be refunded

Refunds will be processed once the refund submission period ends on Sunday 12th September and we hope to have these completed by the end of September. Email confirmation will be sent once completed, please refrain from contacting us for an update as this will slow down the process.

Submit your Request:

Change Details – https://entermastersgames.com/changedetails

Once you have logged in to your registration please select Refund Details from the Menu

When will refunds be processed?

Refunds will be processed once the refund submission period ends on Sunday 12th September and we hope to have these completed by the end of September. Email confirmation will be sent once completed.

How do I find my confirmation code so I can login to the Change Details portal and submit my refund request?

We have included your confirmation code on the email detailing the cancellation options and it is also on your original confirmation email, if you cannot find either of these emails, please email us on info@mastersgames.com.au so we can provide it for you.

Other questions?

Send us a message via our contact form or email us at info@mastersgames.com.au


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