help-desk-1170-780

Event dates

Saturday 5 – Sunday 13 November 2016

Early bird fee deadline

Wednesday 31 August 2016 (11:59pm AEST)

Entries close

This is different for all sports. Please check your specific sport page for more information.

View the 2016 sports program.

Things you need to know
  • Refunds are only permitted to the extent that the Event Organiser is required to provide a refund or payment at law.
  • You must collect your accreditation pass and sports program in person at the Check In Centre during opening hours before competing in your sport.
  • A $5 ‘fusesport Service Fee’ is payable per entrant. The service fee is payable regardless of entry type and charged only once per entrant. This fee incorporates charges from the software technology provider, secure payment gateway fees and imposed merchant fees.
Check In Centre Location

The Check In Centre is located at Jupiters Gold Coast in Broadbeach. When you first arrive at the Games Village you will visit the Check In Centre to collect your accreditation pass, lanyard and official handbook.

This completes your registration process and is compulsory for all participants before you can play your sport.

You must also present your accreditation pass each day at your sports venue and when accessing the Games Village each night.

Check In Centre Times
Date Times
Thursday 3 November 4pm – 8pm*
Friday 4 November 8am – 8pm*
Saturday 5 November 7am – 6pm*
Sunday 6 November 8am – 5pm*
Monday 7 November 9am – 5pm*
Tuesday 8 November 9am – 5pm*
Wednesday 9 November 9am – 5pm*
Thursday 10 November 9am – 5pm*
Friday 11 November 9am – 5pm*

*Times and dates are preliminary and subject to change

Entry Information Changes

Online Entry Information Changes have now closed – all changes must now be done onsite at the Check-in centre – HELP DESK.

Venue:
Pavillion Marquee, Jupiters, Broadbeach QLD 4218

Opening Hours:

Date Times
Thursday 3 November 4pm – 8pm*
Friday 4 November 8am – 8pm*
Saturday 5 November 7am – 6pm*
Sunday 6 November 8am – 5pm*
Monday 7 November 9am – 5pm*
Tuesday 8 November 9am – 5pm*
Wednesday 9 November 9am – 5pm*
Thursday 10 November 9am – 5pm*
Friday 11 November 9am – 5pm*

 

PLEASE NOTE: Where upgrading entry types, you will be required to pay the difference in entry fees with Credit Card (MasterCard/Visa only) over the phone. Where downgrading entry type, you will not receive a refund for the difference between entry fees.

 

Entry Transfers

Online transfers have now closed – all transfers must now be done onsite at the Check-in centre – HELP DESK.

Venue:
Pavillion Marquee, Jupiters, Broadbeach QLD 4218

Opening Hours:

Date Times
Thursday 3 November 4pm – 8pm*
Friday 4 November 8am – 8pm*
Saturday 5 November 7am – 6pm*
Sunday 6 November 8am – 5pm*
Monday 7 November 9am – 5pm*
Tuesday 8 November 9am – 5pm*
Wednesday 9 November 9am – 5pm*
Thursday 10 November 9am – 5pm*
Friday 11 November 9am – 5pm*

 

Please note, transfers are subject to sport closure dates.

Note: Transfers are only valid for transferring whole entries from one person to another. Partial transfers of sport/event fees are not available and the original entrant can not retain some part of the registration.

More information

For more information, please check out the FAQ section.

If you have additional registration questions that are not outlined above or in the FAQ section, please email info@mastersgames.com.au.


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